To make AoIP installations go smoothly follow these steps

#1 Read and review Clear-Com's AoIP - AES67/ ST2110 document

• Use Enterprise grade managed 1GB switches that meets or exceeds Clear-Com's minimum spec (preferable they should support Boundary Clock mode)
• QoS
• IGMP
• VLANS
• PTP Grandmaster units with GPS (depending on application)
• Contact Clear-Com support about our IP ST2110 survey form email: Support@clearcom.com

#2 Ensure that a IP network engineer (from the switch vendor) is available

• Pre-sales to review the network topology
• On-site during the installation to help configure your network switches

#3 Ensure you have dedicated IP test and measurement tools on site

• PTP trackhound
• Wireshark
• Multicast Hammer
• 3^rd party IP ST2110 measurement equipment

#4 Installation good practice: prepare the network, prepare the devices, check for PTP synchronization, and then connect audio.

• List of IP addresses
• List of multicast IP address
• List of GM IP address and MAC address
• Check PTP status and latency to end points (off set from master values)
• Test devices offline before connecting to the live network

Please visit our dedicated AoIP Solutions section of our FAQ for additional information