When connecting AgentIC, LQ or any other device over the internet, there are several ways to manage this process through your network's firewall. The following document provides various scenarios you may encounter.

Open

Additional Solutions for Connecting via Public IP or through a Firewall

Connecting Agent-IC to LQ via an External Public IP address

Agent IC external connection to a LQ unit through a firewall

Firewall Port Requirements

For a full list of the ports required to be open for the Clear-Com product to connect, please visit the solution "Minimal Clear-Com Port Requirements."

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