Agent IC external connection to a LQ unit through a firewall

1) Create a port forwarding rule within the firewall that port forwards all Agent-IC TCP/UDP traffic received to the LQ behind the firewall.                 

Example 1: Port forward all traffic received on port 6300:TCP/UDP to an LQ behind the firewall having a network address of 192.168.1.50 

   Example 1
        
       












2) Within the CCM (browser-based management interface) hosted by the LQ, navigate to:  Device > Network

3)  Within the External Connectivity section, enter the external IP address and port as configured within the port forwarding rule on your router/firewall.


      EXAMPLE 2  
 





























4) Recreate the certificate (LQ v4.0 and below)
     To force the re-creation of the certificate, you can: 

a)   Reboot the device

b)   Change the local IP address 



5)  Create Agent-IC User account Accounts> Agent-IC Create a new account 

6) Within the Agent-IC client application, navigate to the settings screen and enter the following connection information: 

  • User – [username entered in step #5 above]

  • Password - [password entered in step #5 above]

  • LQ Server – [your firewall external address as configured in step #3] (22.192.175.132 in this example)

  • LQ port – [your external facing port as configured in step #3] (6300 in this example)

 7) Your agent-IC client should now have connectivity to the LQ host from both inside and outside the facility.

FOR ADDITIONAL INFORMATION ABOUT CONNECTING LQ OR ECLIPSE TO THE INTERNET, VISIT THIS SOLUTION


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