How To Install Agent-IC or SIP License on LQ

Owned by Justin Emge
Apr 09, 2020
2 min read

This provide directions on how to install an already purchased Agent-IC or SIP license on your LQ.

These directions are to be used after the license has already been purchased. If you need to purchase, please contact your Clear-Com Sales Representative or email our corporate office support@clearcom.com

Instructions

Once purchased, the license will come to you via email from our factory or corporate office. In the document you will find a passcode.

Log in to the LQ’s browser (CCM) and under License, you have two options, “Add License Online” and “Add Licenses Offline.”

Add License Online

The easiest way is online, but this requires the LQ to be able to reach our server over the internet.  If you choose this way, enter the ticket ID you received with your purchase order, then click on the check mark.  The LQ will reach our server and verify the ID and activate the license(s) if everything is correct. 

Add License Offline

 The second option is offline.  For this, you download the context file by clicking on "Get Context File", then you email this file to Licenses@ClearCom.com, copy your sales rep.  Once you get the license file, you need to upload it using the option "Upload License File". 
See attached screen shots.

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