SkyPort: How to find Invoice History

Owned by Justin Emge, created
Last updated: Nov 11, 2024 by ernie addow
1 min read

Subject

How to find and download the invoice history of your SkyPort

Description/Additional Context

If you need to see and download historical invoices.

Solution

The payment process is handled by a third-party system called Stripe. The only way you can update or change a credit card is through SkyPort as the Account Owner or Account Administrator.

  1. Log in to SkyPort

  2. Go to My Account

 

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  1. Scroll down to Subscriptions and click Billing Info. You will be redirected to Stripe

  2. Scroll down to the bottom of the page where you will find previous invoices

Clear-Com Sales Support and Finance departments can also help with getting you a copy of previous invoices. Please email us at support@clearcom.com if needing additional information.

Platform

SkyPort

Public or Internal

Public Article

Support or Engineering Solution

Solution for Support

 

GEN-IC subscriptions are set to auto renewal by default see this FAQ

GEN-IC: Subscription reminders

 

 

 

Scroll down to Subscriptions and click Billing Info

On the Billing page, scroll to invoices

Click on one of the payment lines

This will open a new page , where you can download the invoice

 

 

 

 

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