Providing access to a SkyPort Workspace

Subject

Providing access to a SkyPort Workspace with Gen-IC

Description/Additional Context

To delegate management of a Workspace, a Workspace Owner or Admin can give access to a user. The access can either be “Workspace Admin” or “Gen-IC Admin”

A Workspace Admin can’t give an other user the Workspace Admin permission, only a Workspace Owner can.

Solution

There are two ways of giving access to a workspace, from the dashboard or from the manage user’s page.

The first way is from the dashboard of SkyPort, clicking on the contextual menu, you will have the options to “Invite User” directly or to “Manager User”, which will redirect to the “Manage User” page

 

By clicking `Invite User`, you will be able to enter the email of the invited user and then select their role and then invite them.

The roles shown are only the one that the user is able to delegate. So a Workspace Admin will never see the Workspace Admin and a Gen-IC admin will only ever see the Endpoint User's permission.

 

image-20240306-154959.png

 

image-20240306-155657.png

 

Once invited, the user will receive an email with a link to accept the invitation.

The link is only valid for 24 hours

 

The other way of giving access to a user is to go through the Manage User option. The option is accessible from the contextual menu of a Workspace or from the Account Menu.

 

Once on the page, clicking the blue “+” button will open the same menu to invite a user as the one from the dashboard. From here, you must fill out the email of the invited user, select their role and then click the Invite button to send the invitation email.

 

Once invited, you will see the invited user and their permissions in the Manage User page in the list of users

 

Platform

SkyPort

Public or Internal

Public Article

Support or Engineering Solution

Solution for Support

 

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