/
GEN-IC: I can't add a Workspace Owner

GEN-IC: I can't add a Workspace Owner

Translate page

Platform

Gen-IC & SkyPort

Subject

I’m trying to add a Workspace Owner, but it won’t give me the option in the dropdown.

 

image-20240807-205023.png

 

Description/Additional Context

To allow somebody else to add their LQ without my assistance, I want to make them a Workspace Owner, but it isn’t showing up in the Permission Dropdwon.

Solution

Two things to consider:

  1. You can only have one Workspace Owner. Check the Manage Users page to see if someone is already set as the Workspace Owner.

  2. Check that none of your Gen-IC instances are turned on. You can add a Gen-IC admin, but you can’t add Workspace administrators or owners while any Gen-IC instances are running.

 

image-20240807-205451.png

CAN'T FIND YOUR ANSWER? CLICK HERE TO CONTACT SUPPORT

This solution was provided by Clear-Com via a question submitted to us by customers like you. If you wish to share with us a new solution or update an old one, please follow this link..

The information on this page is owned by Clear-Com and constitutes Clear-Com’s confidential and proprietary information, may be used solely for purposes related to the furtherance of Clear-Com’ business and shall not be disclosed, distributed, copied or disseminated without Clear-Com’s prior written consent. Click Here for Clear-Com's privacy statement.