Since I can't move a Gen-IC instance that is running to a new workspace who needs to start the instance and how?

Subject

Since I can't move a Gen-IC instance that is running to a new workspace who needs to start the instance and how?

Description/Additional Context

Once an Account Owner or Account Admin give a workspace permissions to a Workspace Owner, they are loosing their right in said workspace.

Meaning they won’t be able to stop and start the instance inside of that workspace

Solution

The Account Owner/Admin needs to communicate with the Workspace Owner/Admin if they need to start/stop an instance in a workspace they do not mange anymore.

If Account Owner/Admin needs to be involved in the managemnt and operation of Gen-IC, consider end-users as Gen-IC Admin or inviting the Account Owner/Admin to the workspace.

Read about the SkyPort user permission levels here

What are the different SkyPort permission user levels

Platform

SkyPort

Public or Internal

Public Article

Support or Engineering Solution

Solution for Support

 

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