Agent IC: Linking to LQ (CCM) Configuration

 

LQ Setup via CCM

IP Network Configuration:

  1. Navigate: Device > Network > LAN / WAN Connectivity:

    1.  Set Mode to Static

      1. See Network Setting (IP) - (page 69) LQ 4.2 User Guide

    2.    Enter Internal IP Address: <Dedicated IP address for the LQ within your VLAN> e.g 192.168.1.8

    3.    Enter Sub Mask: 255.255.255.0

    4.    Enter Gateway : <IP gateway of your VLAN> e.g 192.168.1.1

    5.    Primary DNS: (Optional)

    6.    Secondary DNS: (Optional)

  2. Navigate: Device > Network >External Connectivity: See Getting an external IP address - (page 72) LQ 4.2 User Guide

    1.     Enter External IP Address: <IP address assigned by your Internet Service Provider>

    2.     Domain name: (Optional)

    3.     Enter External Port: <Refer to your router/firewall “Port Forwarding” setup>

      1. https://clear-com.atlassian.net/wiki/spaces/SF/pages/178749458

Virtual Clients Users Setup

  1. Navigate: Accounts > Clients   

    1. Create a Virtual Client

    2. Enter Label - <of your choice> (e.g Director,Sound etc)

    3. Enter User ID - <of your choice> (e.g aic1)

    4. Enter Password - <of your choice> (e.g aic1234)

    5. Enter Default Role - <of your choice> 

    6. Select LQ Assignment

    7. Confirm Status


Agent IC Setup

  1. Select LQ Profile 1 or LQ Profile 2

 

 

 

 

 

 

 

 

 

 

 

  1. Select Settings

 

 

 

 

 

 

 

 

 

 

 

 

  1. Enter the following:

    1. Enter User ID - <Any one of the Virtual Client User created in LQ>

    2. Enter Password (if any)

    3. Enter LQ Server - <Dedicated IP address for the LQ within your VLAN> e.g 192.168.1.8

Or External IP Address: <IP address assigned by your Internet Service Provider>

  1. Enter Port - 6001

 

 

 

 

 

 

 

 

  1. Done + Click Start

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Successful connection on Agent IC

 

 

 

 

 

 

 

 

 

 

Successful connection on CCM Status

 

Troubleshooting

“Error. Unable to login” message:

  • Check username and password

 

 

 

 

 

“Unable to login. Retrying” message:

  • Check the IP address (matching with LQ)

  • Check port - 6001

 

How to connect Agent IC to LQ: See (page 4) - Connecting Agent-LQ and LQ using Router/NAT

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