Please Note
Clear-Com does not aim to verify Ethernet switch manufacturers or a customer's network topology. Though Clear-Com Engineering has tested specific switches for certain workflows, this information is for guidance only.
Additional Information About Connecting Over the Internet
When connecting AgentIC, LQ or any other device over the internet, there are several ways to manage this process through your network's firewall. The following document provides various scenarios you may encounter.
Additional Solutions for Connecting via Public IP or through a Firewall
Connecting Agent-IC to LQ via an External Public IP address
Agent IC external connection to a LQ unit through a firewall