Minimal Clear-Com Port Requirements
The following are the ports required open for the Clear-Com products listed below:
PORTS | TCP / UDP | Agent-IC/Station-IC | SIP | LQ | Eclipse Matrix | Helixnet | AES67 PTP |
|---|---|---|---|---|---|---|---|
80 | TCP (HTTP) |
| x | x (only Eclipse HX Client to Eclipse HX Server) | x |
| |
8080 | TCP (HTTP) |
|
|
|
|
| x |
319, 320 | UDP |
|
|
|
|
| x |
443 | TCP | x |
| ||||
512 |
| x |
| ||||
655 | TCP / UDP | x | x |
| |||
1300 | UDP | x |
| ||||
4000 - 4015 | UDP (SIP) | x | x |
| |||
5000 | UDP (broadcast) | x |
| ||||
5353 | UDP (broadcast) | Optional |
| ||||
5060 | TCP/UDP | x | x |
| |||
6001 | TCP / UDP | x | x | x | x | x (not configurable) | |
15000 - 15256 | UDP (RTP) |
|
|
|
|
| x |
42001 | UDP (broadcast) | x |
| ||||
42003 | UDP (broadcast) | x |
| ||||
52001 - 52020 | TCP | x |
|
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Agent-IC
6001: TCP/UDP – For Agent-IC
LQ:
655: TCP/UDP – For Linking
6001: TCP/UDP – For Agent-IC
80: TCP (HPORTS) AGENT IC SIP LQ Eclipse Matrix Helixnet
443: TCP (HTTPS) – For encrypting connection to CCM and data between other devices within the Link-Group
5060: TCP/UDP – For SIP registration
4000-4015: UDP – For SIP audio and signalization traffic
4000-32767 (UDP) (send & receive) for RTP/RTCP communications (2
ports per call)
LQ 4.0 will only use ports 4000 - 4015 locally but will still be able to connect to any
other RTP/RTCP ports.
Helixnet (v4.0 and higher):
Unicast:
80 (TCP) Web Interface, System Management, HMS/HRM Expansion
655 (TCP) Link Group Audio, Shared Database and Timestamps
6001 (UDP) Audio Streams
6001 (TCP) System Management
Multicast (mandatory for Expansion - Pair by IP workaround available for other functions):
Port 5353 UDP – mDNS, Names, Discovery, Linking, Expansion
Optional for device names and linking, Mandatory for HMS/HRM Expansion
Eclipse:
Matrix discovery on Layout page - 42001 (UDP): bc
Matrix color on Layout page - 42001 (UDP): bc
Map & Firmware download – 42003 (UDP): dir
IVC-32 Connection and Audio; Configurable / Default – 6001 (TCP & UDP)
IP Panel discovery – 5000 (UDP): bc
Matrix event log – 1300 (UDP): dir
Rack to Rack comms – 42001 (UDP): bc & dir
LMC64 – 42003 (UDP): bc
HCI - 52001 - 52020 inclusive (TCP)
Eclipse HX Server install: Client EHX to Server EHX - 80 (HTTP/TCP): dir
IVC/ IPA to V-series/Iris panel: TCP/UDP port set by EHX (default = 6001)
V-series/Iris to IVC/IPA ：
handshake : TCP , source port is random.
communication: UDP fixed source port 6001 or 6003(some legacy V-Series panels )
for restricted port ranges see below
For Linking LQ to GEN-IC
The following ports are needed
Network Ports
Unicast:
Port 80 TCP–Web Interface, System Management
Port 123 UDP–Time Stamps for Service Logs
Port 443 TCP - Secured Web interface, System Management*
Port 655 TCP – Link Group Member Registration*
Port 655 - 664 TCP – Link Group Communication*
Port 655 - 664 UDP – Link Group Audio*
Port 6001 - 6009 (displayed in Gen-IC instance) TCP - System Management*
Port 6001 - 6009 (displayed in Gen-IC instance) UDP - IVP Audio Streams*
Port 22350 TCP – Online Licensing Activation*
*Mandatory
System Management (TCP) and IVP Audio Stream (UDP) port is selected from the range (6001 - 6009) when the instance is started and is displayed in SkyPort
Here are the URLs associated with Gen-IC and a brief description of their purpose:
*.clearcom.com (SkyPort website)
*.clearcomdevices.net (IVP Connection to Gen-IC)
*.clearcomdevices.com (IVP Connection to LQ if using provided domain)
*.clearcom-cloud.net (Gen-IC CCM)
us-central1-clear-com.cloudfunctions.net (SkyPort function called by LQ)
www.googleapis.com/robot/v1/metadata/x509/securetoken@system.gserviceaccount.com (Google key endpoint called by LQ)
also see https://clear-com.atlassian.net/wiki/spaces/SF/pages/2334720010
For restricted port ranges see
Please note it is good practice to give HOST devices like Arcadia , FSII basestations, Matrices and IPA cards fixed static IP addresses and set the end points to DHCP mode , where a DHCP server will assign them the correct IP address
Do NOT set the static IP address of the HOST devices in any of the reserved IP ranges
See FAQ (and below) for restricted IP addresses https://clear-com.atlassian.net/wiki/spaces/SF/pages/2166521865
See FAQ https://clear-com.atlassian.net/wiki/spaces/SF/pages/2077393025
See FAQ https://clear-com.atlassian.net/wiki/spaces/SF/pages/2059042817
See FAQ : https://clear-com.atlassian.net/wiki/spaces/SF/pages/2183069697
see FAQ : https://clear-com.atlassian.net/wiki/spaces/SF/pages/edit-v2/2568585256
Use these online port scanner tools to check of TCP/UDP ports are open
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The information on this page is owned by Clear-Com and constitutes Clear-Com’s confidential and proprietary information, may be used solely for purposes related to the furtherance of Clear-Com’ business and shall not be disclosed, distributed, copied or disseminated without Clear-Com’s prior written consent. Click Here for Clear-Com's privacy statement.