I am trying to upgrade my LQ unit from v4.0.35 but it will not accept the new *.cck file format I downloaded from the Clear-Com website
The LQ unit is looking for a GZ file, how can I update the unit ??
Answer : Clear-Com recently changed the LQ firmware file format from *.tar,gz to the more secure *.CCK format.
If you you have an folder device that does not accept the new file format. Please contact support@clearcom.com and we will assist you.