1) Create a port forwarding rule within the firewall that port forwards all Agent-IC TCP/UDP traffic received to the LQ behind the firewall.                 

Example 1: Port forward all traffic received on port 6300:TCP/UDP to an LQ behind the firewall having a network address of 192.168.1.50 

   Example 1
        
       

2) Within the CCM (browser-based management interface) hosted by the LQ, navigate to:  Device > Network

3)  Within the External Connectivity section, enter the external IP address and port as configured within the port forwarding rule on your router/firewall.

      EXAMPLE 2  
 

4) Recreate the certificate (LQ v4.0 and below)
     To force the re-creation of the certificate, you can: 

a)   Reboot the device

b)   Change the local IP address 

5)  Create Agent-IC User account Accounts> Agent-IC Create a new account 

6) Within the Agent-IC client application, navigate to the settings screen and enter the following connection information: 

• User – [username entered in step #5 above]
• Password - [password entered in step #5 above]
• LQ Server – [your firewall external address as configured in step #3] (22.192.175.132 in this example)
• LQ port – [your external facing port as configured in step #3] (6300 in this example)

 7) Your agent-IC client should now have connectivity to the LQ host from both inside and outside the facility.

FOR ADDITIONAL INFORMATION ABOUT CONNECTING LQ OR ECLIPSE TO THE INTERNET, VISIT THIS SOLUTION

Additional Attachments.