Troubleshooting: Find E-Dante IP address
In most cases the E-Dante64-HX card will bediscovered by Dante Controller and be available for configuration in thecontroller’s Routing page.
Cardsthat have been ‘misplaced’ and are not visible in the routing screen are thosethat have been configured with a static IP address that falls outside thesubnet which the PC hosting the controller is on.
To remedy this you need to:
· Find the card IP address in theDante controller· Make sure both devices, the PChosting the controller and the E-Dante64-HX card are on the same subnet· Access the card and reallocateIP as required. If the E-Dante card is on a differentsubnet to the PC, the card will not be visible in the routing screen, but willbe available under Device Info whereit will show with a red highlight. Note: Link local is a special case. A PChosting the Dante Controller cannot see an E-Dante card that has an IP addressin the Link local range unless it is set to Link local itself. See FindE-Dante IP PDF (attached) for more detailed information.
In most cases the E-Dante64-HX card will bediscovered by Dante Controller and be available for configuration in thecontroller’s Routing page.
Cardsthat have been ‘misplaced’ and are not visible in the routing screen are thosethat have been configured with a static IP address that falls outside thesubnet which the PC hosting the controller is on.
To remedy this you need to:
· Find the card IP address in theDante controller· Make sure both devices, the PChosting the controller and the E-Dante64-HX card are on the same subnet· Access the card and reallocateIP as required. If the E-Dante card is on a differentsubnet to the PC, the card will not be visible in the routing screen, but willbe available under Device Info whereit will show with a red highlight. Note: Link local is a special case. A PChosting the Dante Controller cannot see an E-Dante card that has an IP addressin the Link local range unless it is set to Link local itself. See FindE-Dante IP PDF (attached) for more detailed information.