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Solution date May 2020 (V-iris panel firmware v11)

V-Iris panel upgrade can take upto 10mins: When upgrading a V-Iris panel via EHX download or using a USB memory stick, please allow upto 10 mins for the upgrade to totally complete.

During the upgrade process the panel may reboot several times and not show any indication on its display (display is blank) while the upgrade is still taking place. Only the menu led will be flashing blue

Failure to allow the full 10mins may result in the Panel FPGA upgrade not completing and making the panel in operable.

  • known issue with wrongly upgraded FPGA - no audio in / out of the panel

Please be patient and allow upto 10 mins for the V-Iris panels software upgrade to totally complete.

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