Wireless: Why Can't I see the TDesk software properly on my PC Screen?

Customer commented that on TDesk version 1.002 after the install and TDesk activated that no matter what resolution selected on the PC the entire TDesk software screen couldn't be accessed.  Earlier versions of TDesk can display this issue on certain PCs. 
Advised customer to upgrade TDesk to the current released version 1.213, this fixed the issue and now the entire TDesk screen is viewable on PC screen at 1024 x 768 resolution.

CAN'T FIND YOUR ANSWER? CLICK HERE TO CONTACT SUPPORT


This solution was provided to you by Clear-Com via a question submitted to us by customers like you. If your question wasn’t answered, you need help or you have a recommended solution for our database, please send us an email at support@clearcom.com

The information on this page is owned by Clear-Com and constitutes Clear-Com’s confidential and proprietary information, may be used solely for purposes related to the furtherance of Clear-Com’ business and shall not be disclosed, distributed, copied or disseminated without Clear-Com’s prior written consent. Click Here for Clear-Com's privacy statement.