Wireless: Why are my CellCom beltpack headsets going into feedback?
Question: My CellCom beltpacks are using CC-95 headsets. We made some recent level adjustments to the packs and set the microphone type to dynamic balanced and we are now experiencing a ringing noise in our headsets and can't correct the issue. Can you please help us reset the packs so that the audio level is useable without the feedback issue?
Answer: Check in the beltpack microphone options menu that the microphone type is set to "Dynamic Unbalanced". This is the setting that most Clear-Com and other manufacturer's dynamic headsets should be set to provide proper headset operation. Since these headsets use a 4-pin XLR connector, two pins are dedicated to the microphone thus requiring an unbalanced mic input to the CellCom beltpack. The other two pins are used by the headset earpiece.
Answer: Check in the beltpack microphone options menu that the microphone type is set to "Dynamic Unbalanced". This is the setting that most Clear-Com and other manufacturer's dynamic headsets should be set to provide proper headset operation. Since these headsets use a 4-pin XLR connector, two pins are dedicated to the microphone thus requiring an unbalanced mic input to the CellCom beltpack. The other two pins are used by the headset earpiece.
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