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  1. In EHX, navigate to Hardware > Transceivers and select the settings cog for the unit in question.

    1. Set the AoIP Audio IP for a static IP, and enter the appropriate IP, Subnet Mask, and Gateway.

    2. Apply using the blue check box.

    3. Let the unit reboot, then verify the connection.

or:

2. Using the AoIP Admin (the “first” IP address) of the unit, navigate the CCM and log in.

  1. Navigate to Device > Network

  2. Set the AoIP Audio Address to static, and enter the appropriate IP, Subnet Mask, and Gateway.

  3. Save Changes.

  4. Let the unit reboot, then verify the connection.

If the unit RANDOMLY reverts to DHCP:

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*If the above entries are seen, this is internal service/mechanism the IP-Transceiver uses to detect duplicate IPs, and it may be that the unit detected a conflict and tried to change it’s own IP to allow it to re-connect. If a DHCP server is not present, this can land the AoIP Audio IP on a different subnet from the AoIP Audio connection, thus leaving it unusable as they there is a protection in place to eliminate it. Additionally, there are some IPs reserved within the units that are not allowed, so if the DHCP lease comes from something within that range, it will also trip into a protection.

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