When you have Eclipse HX matrix with IVC/ E-IPA connected systems (IP trunk / Directs) one side is set as VoIP Caller in order to call and establish the IP link with the remote matrix. If there is a network outage ( |
Ethernet switches powered off, cables pulled out, configuration changes) then the |
VoIP caller side will retry the connection for |
up to three times with varying delay |
between each retry. If the call is refused three times or the connection is lost, you can select Restart IVC (IP trunk / IP Directs) Blocked Connections from the IP devices screen. ( |
Requires EHX v11 or later) |