How How do I get logs from Iris panels via the ccm

By Ibi Ali
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    • 2 min

    Below is instructions for getting logs from CCM for the IRIS panels,

    1. Connect a PC to the same network so it can reach the panel.

    2. Enter the panel’s IP address in a browser. This should get you to the panel’s CCM.

    3. Log in with

    user: admin      

    password: <mDNS number>

    ie Example password == 09914C20

     

    image-20240212-145823.png

     

    this is not the s/n on the unit but the mDNS hostname. You can find the mDNS hostname if you disconnect the panel from the network and look in the bottom right hand corner of the display

     

     

    If the above settings does not work with the mDNS name.

    Then do the following setup, to reset the V-series or V-Iris panel CCM password and clear panel IP address

    1. Go to the Panel Local Menu Select ->IP SETUP

    image-20240212-150614.png

    1. Select ->NET SETUP

      image-20240212-151236.png

    2. Select ->CLEAR

      image-20240226-020704.png

    3. Select ->YES

      image-20240212-152606.png

    4. After that the panel will reboot to “Default settings” and now do the CCM connections with the mDNS password ie Example password == 09914C20

    image-20240212-153634.png

     

     

     

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