Matrix: Using a Viking CPC Generator (Calling Party Control) with Tel-14
You will need to use a CPC generator if the telecoms (POTS) system that you are connected to cannot provide a calling party control signal. Which in some cases means the TEL-14 cannot hang up correctly.
This is a momentary break in the phone loop line current which signals that the distant party has hung up.
It may also be the case that you are in a country that uses a slightly different mechanism to indicate this condition that the the Tel-14 module does not recognize.
Below is the wiring and setup document:
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