Matrix: What do the Pico PSU alarm messages mean?

There are two PSU massage in the LOG.
28/05/17 17:01:28.077: 80-PSU Alarms: 1-ALARM ACTIVE 2-ALARM ACTIVE, 6
14/08/17 14:42:10.483: 74-PSU Alarms: 1-OK 2-ALARM ACTIVE, 6
I want to know what is meaning. Please provide the message list of LOG if you have.

Answer:

The psu alarm message follow the psu status of the Pico matrix  PSU Alarms: 1-ALARM ACTIVE 2-ALARM ACTIVE
  • Both AC inputs are CONNECTED              
PSU Alarms: 1-OK 2-ALARM ACTIVE
  • AC1 is connected , AC2  is DIS-connected
 PSU Alarms: 1-ALARM ACTIVE 2-OK
  • AC1 is DIS-connected , AC2  is connected
The event log takes about 10 secs to update after one of the psu modules is dis-connected or connected

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