Matrix: How can I check which panels are on/ offline using EHX

In EHX there are a number of ways to check if a panel is onlinea) use the Monitoring screenb) select Online mode and a list of OFF line panels will be displayed c) use a Custom Code in the Event log display 
This solution details using a Custom Code in the event log display screen
See below. I had panel online (an iStation) on port 2 (EHXnumbers). St 4 means state online. In case you are wondering the other states are PANEL_OFFLINE =0,             /* Panel is offline */RESET_MSG_PENDING ==1,             /* Panel just come online, will wait for a message for a while */INIT_PENDING ==2,                 /* Will initialise panel at next opportunity */REPLY_MSG_PENDING ==3,             /* Waiting for reply to initialisation msg */PANEL_ONLINE == 4, If the customer wants to limit the range to their IP panelsthe change the 0 – 1023 below to be the first and last port on the IVC32 cards.Please note, port numbers used in event log or one lower than those used in EHXi.e. they are zero based.
Go to event log screen > request info > custom > Message code = 2 Parameter 1 = first port number Parameter 2 = last port number hit send 


CAN'T FIND YOUR ANSWER? CLICK HERE TO CONTACT SUPPORT


This solution was provided to you by Clear-Com via a question submitted to us by customers like you. If your question wasn’t answered, you need help or you have a recommended solution for our database, please send us an email at support@clearcom.com

The information on this page is owned by Clear-Com and constitutes Clear-Com’s confidential and proprietary information, may be used solely for purposes related to the furtherance of Clear-Com’ business and shall not be disclosed, distributed, copied or disseminated without Clear-Com’s prior written consent. Click Here for Clear-Com's privacy statement.