Matrix: ECS Access to the path is denied.

Question: Please find attached Clear-Com error and advise. [Access to the path 'C:\Program Files\ClearCom\Eclipse Configuration System 5.0\Client\Download Maps\192.168.42.150\map.GRP' is denied.]

Answer: You need tomake sure you have administration rights on the Computer running ECS. 
Or run the Eclipse Configuration Software in admin mode.
You can also try right click > Compatibility > Run As Administrator. The error(from your attachment) is shown because ECS cannot read / write to the folderwhere the file is stored. 
  File Modified

File 1061_ECS error msg.JPG ECS error msg.JPG

Apr 06, 2019 by Administrator

JPEG File 1777_Run ECS as administrator.jpg Run ECS as administrator.jpg

Apr 06, 2019 by Administrator

File ECS error msg.JPG ECS error msg.JPG

Apr 06, 2019 by Administrator

JPEG File Run ECS as administrator.jpg Run ECS as administrator.jpg

Apr 06, 2019 by Administrator

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