Helixnet: HelixNet endpoint does not retain key assignments after powercycle
PROBLEM:
A HelixNet endpoint (HBP, HXII-BP, HRM, HKB) running in Local Config comes up with empty keysets whenever the endpoint is powered up.
SOLUTION:
Reset the troublesome endpoint to default from the Devices Administration screen, or from the CCM (Web-based GUI).
*The reset should only be done for the device with the issue, not the entire system.
The new keyset assignment should now be retained upon power cycle.
A HelixNet endpoint (HBP, HXII-BP, HRM, HKB) running in Local Config comes up with empty keysets whenever the endpoint is powered up.
SOLUTION:
Reset the troublesome endpoint to default from the Devices Administration screen, or from the CCM (Web-based GUI).
*The reset should only be done for the device with the issue, not the entire system.
The new keyset assignment should now be retained upon power cycle.
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