Matrix: TEL-14 Interface disconnect by remote hangup feature Matrix +3
Question: How does the TEL-14 interface "Disconnect by Remote Hangup Only" feature work? Can it be applied to both incoming and outgoing telephone calls?
Answer: The Disconnect by Remote Hangup Only feature only works on outbound calls, it has no effect on incoming calls.
Outbound calls from the M+3 frame panels can be dropped by the panel simply by unlatching TEL-14 talk keys at panel if the Disconnect by Remote Hangup Only feature isn’t enabled. If multiple panels are monitoring / talking on call the last panel to unlatch their talk key to TEL-14 will drop the call.
If enabled with a check mark the call destination has to drop the call in order to free up the TEL-14 for another caller to use the telephone line. Otherwise a panel with Remote Telephone Line Release option enabled from Local Preferences can drop the call via special key shortcut functionality.
See screen captures with notes for more information:
Answer: The Disconnect by Remote Hangup Only feature only works on outbound calls, it has no effect on incoming calls.
Outbound calls from the M+3 frame panels can be dropped by the panel simply by unlatching TEL-14 talk keys at panel if the Disconnect by Remote Hangup Only feature isn’t enabled. If multiple panels are monitoring / talking on call the last panel to unlatch their talk key to TEL-14 will drop the call.
If enabled with a check mark the call destination has to drop the call in order to free up the TEL-14 for another caller to use the telephone line. Otherwise a panel with Remote Telephone Line Release option enabled from Local Preferences can drop the call via special key shortcut functionality.
See screen captures with notes for more information:
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