Matrix: Eclipse: V5.1 Upgrade requirements and procedures
When upgrading from a previous version of ECS to ECS V5.1.1
The following steps in the attached document should be followed. The document only outlines which elements of the system need to be upgraded and the upgrade order.
The actual details of each step can be found in the Eclipse upgrade reference manual. It is IMPORTANT that the user has read and fully understood each required process as detailed in the Eclipse reference manual
MVX upgrade cables can be ordered from your local Clear-Com dealerBoot proms can be ordered from your local Clear-Com dealer
Customers may request. - Telephone support during the upgrade (Clear-Com normal office hours apply)- On-site support from the local Clear-Com dealer (costed option)- On-site support from a Clear-Com Engineer (costed option)
The following steps in the attached document should be followed. The document only outlines which elements of the system need to be upgraded and the upgrade order.
The actual details of each step can be found in the Eclipse upgrade reference manual. It is IMPORTANT that the user has read and fully understood each required process as detailed in the Eclipse reference manual
MVX upgrade cables can be ordered from your local Clear-Com dealerBoot proms can be ordered from your local Clear-Com dealer
Customers may request. - Telephone support during the upgrade (Clear-Com normal office hours apply)- On-site support from the local Clear-Com dealer (costed option)- On-site support from a Clear-Com Engineer (costed option)
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