Matrix: How do I program a Telephone Speed dial from the Concert IP panel (or intercom panel)
I am having a bit ofa problem setting up a fixed speed dial on a Median Matrix, using a Concertpanel to place the call.
I have tried to follow the instructions in the TEL-14 user manual, and are ableto call the external telephone. I can hear the audio from the Concert panel,but the panel can not hear the telephone.
Answer: to Program a Telephone speed dial onto a panel key
hereis the general idea
a) ECS > Make speed dial ,
· The speed dial should have the telephone number andthe TEL-14 port you want to use.
b) Make a control
· Place the Speed dial into the control
c) On your Concert panel (or intercom panel) – put a talk key to the TEL-14 port
d) On your Concert panel (or intercom panel) – put a talk key to the control (whichincludes the speed dial)
e) From your concert panel (or intercom panel)
· Press the key the talk key for TEL-14 you should hearthe dial tone
· Press the Control for the speed dial
Normallywhen we configure a TEL-14 key , we put both a separate talk and a separatelisten key on the panel. Also check the TEL-14 advances settings (Cards/ ports)and make sure the auto listen tick box is set to TRUE
I have tried to follow the instructions in the TEL-14 user manual, and are ableto call the external telephone. I can hear the audio from the Concert panel,but the panel can not hear the telephone.
Answer: to Program a Telephone speed dial onto a panel key
hereis the general idea
a) ECS > Make speed dial ,
· The speed dial should have the telephone number andthe TEL-14 port you want to use.
b) Make a control
· Place the Speed dial into the control
c) On your Concert panel (or intercom panel) – put a talk key to the TEL-14 port
d) On your Concert panel (or intercom panel) – put a talk key to the control (whichincludes the speed dial)
e) From your concert panel (or intercom panel)
· Press the key the talk key for TEL-14 you should hearthe dial tone
· Press the Control for the speed dial
Normallywhen we configure a TEL-14 key , we put both a separate talk and a separatelisten key on the panel. Also check the TEL-14 advances settings (Cards/ ports)and make sure the auto listen tick box is set to TRUE
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