IP-Voice: What are some solutions for combatting VoICE issues?
VoICE issues in TV3 were solved by:
• Setting Data Framing to NONE from Eclipse/4000 even when using V-Panels.
• ISP service was improved
• Using only the LINEAR codec to decrease processing
Most of the remote reset issues were caused by the V-Panel not dealing with network fluctuations. Removing data framing had the most impact, and I am told that there is a newer, better serial driver available for the V-Panel, but that due to testing requirements it will not be available soon.
Solution update:Nov-09 Vseries panels firmware updated to 0.76 do resolve matrix to panel data comms issues
• Setting Data Framing to NONE from Eclipse/4000 even when using V-Panels.
• ISP service was improved
• Using only the LINEAR codec to decrease processing
Most of the remote reset issues were caused by the V-Panel not dealing with network fluctuations. Removing data framing had the most impact, and I am told that there is a newer, better serial driver available for the V-Panel, but that due to testing requirements it will not be available soon.
Solution update:Nov-09 Vseries panels firmware updated to 0.76 do resolve matrix to panel data comms issues
CAN'T FIND YOUR ANSWER? CLICK HERE TO CONTACT SUPPORT
This solution was provided to you by Clear-Com via a question submitted to us by customers like you. If your question wasn’t answered, you need help or you have a recommended solution for our database, please send us an email at support@clearcom.com
The information on this page is owned by Clear-Com and constitutes Clear-Com’s confidential and proprietary information, may be used solely for purposes related to the furtherance of Clear-Com’ business and shall not be disclosed, distributed, copied or disseminated without Clear-Com’s prior written consent. Click Here for Clear-Com's privacy statement.