Matrix: I am getting crosstalk when talking from my V-series panel when using a headset

When using a headset and I am listening to program material or any other external source , Then when I talk out to a different destination , the person at the destination - hears what i am listening to as well , I am using standard CC-95 / 260 headsets 

The issue has been identified as issue with the headset board in the V-series panels Panels purchased before September 2011 may suffer from this issue New headset boards are available to fix this problem 
Please contact tech support to arrange for a repair. Normal warranty  / non-warranty charges apply. 

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