Matrix: How can I restrict access to ECS 5.2 software on a PC?
Question: I've installed ECS 5.2 onto a PC located in a public access area and I would like to restrict access to the software to a handful of trained users. What do I have to do to enable this feature?
Answer: ECS client software can be password restricted to prevent unauthorized users from gaining access to the software, setup the feature as follows:
1.) Open ECS software and navigate the File drop down menu to the "User Management" menu bar selection. This will open the user management screen, from this screen add the required number of authorized ECS users, add a Username and Password for each user, select the appropriate level of access (Network - Admin, Local - Admin or User) once this done close the user management screen.
2.) From the File drop down menu select the "Log Out" menu selection.
3.) From the File drop down menu select the "Log In" menu selection. Clear out the existing log in user name and password, also unselect the "Save" checkbox. This will cause ECS to prompt the user for login information every time ECS is opened, the user will have to supply their unique login credentials in order to gain access to the ECS 5.2 software.
Answer: ECS client software can be password restricted to prevent unauthorized users from gaining access to the software, setup the feature as follows:
1.) Open ECS software and navigate the File drop down menu to the "User Management" menu bar selection. This will open the user management screen, from this screen add the required number of authorized ECS users, add a Username and Password for each user, select the appropriate level of access (Network - Admin, Local - Admin or User) once this done close the user management screen.
2.) From the File drop down menu select the "Log Out" menu selection.
3.) From the File drop down menu select the "Log In" menu selection. Clear out the existing log in user name and password, also unselect the "Save" checkbox. This will cause ECS to prompt the user for login information every time ECS is opened, the user will have to supply their unique login credentials in order to gain access to the ECS 5.2 software.
CAN'T FIND YOUR ANSWER? CLICK HERE TO CONTACT SUPPORT
This solution was provided to you by Clear-Com via a question submitted to us by customers like you. If your question wasn’t answered, you need help or you have a recommended solution for our database, please send us an email at support@clearcom.com
The information on this page is owned by Clear-Com and constitutes Clear-Com’s confidential and proprietary information, may be used solely for purposes related to the furtherance of Clear-Com’ business and shall not be disclosed, distributed, copied or disseminated without Clear-Com’s prior written consent. Click Here for Clear-Com's privacy statement.