Matrix: IVC-32 card diagnostics in EHX
question 1 : a Direct IP port will show no color at all in ipdevices even if connected ? right ?Correct
question 2 : what are the requirements to see panel IP in IP manager ?especially when different VLANs (VLAN cpu/config pc, VLAN ip devices) ?
The config card has to be able to receive broadcasttraffic of the V-Series IP panels to show up in the IP manager screen
question 3 : what message code in event log to get the ivc 32 ip adress ?
There is no special code. The IVC-32 card reports its IP address settings when itboots up.
question 4 : what message code in event log to get the IPdevices status ?There is an option in the Request Info list ‘VoIP Status’ that willoutput the status for each IVC-32 channel.
CAN'T FIND YOUR ANSWER? CLICK HERE TO CONTACT SUPPORT
This solution was provided to you by Clear-Com via a question submitted to us by customers like you. If your question wasn’t answered, you need help or you have a recommended solution for our database, please send us an email at support@clearcom.com
The information on this page is owned by Clear-Com and constitutes Clear-Com’s confidential and proprietary information, may be used solely for purposes related to the furtherance of Clear-Com’ business and shall not be disclosed, distributed, copied or disseminated without Clear-Com’s prior written consent. Click Here for Clear-Com's privacy statement.