Matrix: What are the restrictions on the IT Network for IVC-32 and V-Series-IP?
What are the restrictions on the IT Network for IVC-32 and V-Series-IP?
Network ArchitectureEthernet Hubs must not be used to connect IP Panels to the Matrix across a LAN or WAN. This creates a bottleneck and introduces jitter causing random noise on the audio. Ethernet Switches must be used instead.The use of routers and firewalls is supported. If a NAT device or Firewall is used then an externally visible address for each IVC-32 card must be configured if the card is to communicate with panels beyond the NAT or firewall. This must be entered in the card configuration dialogue of ECS.
Network ArchitectureEthernet Hubs must not be used to connect IP Panels to the Matrix across a LAN or WAN. This creates a bottleneck and introduces jitter causing random noise on the audio. Ethernet Switches must be used instead.The use of routers and firewalls is supported. If a NAT device or Firewall is used then an externally visible address for each IVC-32 card must be configured if the card is to communicate with panels beyond the NAT or firewall. This must be entered in the card configuration dialogue of ECS.
TCP / UDP Ports
The default port for panels to log-in and establish connections with Eclipse is TCP/6001. The panel can contact the IVC-32 card at TCP/6001, so your network must provide access to the IVC32 TCP/6001. TCP source port numbers can be reconfigured on the IVC32 if necessary. If a source port is modified on the IVC32, or if the Eclipse frame is behind NAT with port forwarding, ensure that the login port configured on the panels is matching. The default port for audio transmission is UDP/6001 on each IVC32. Communication flow is established from panels to matrix to ease firewall traversal or operate behind NAT. All panels use UDP/6001 as source port which could be useful if outbound firewall rules exist on the network. The UDP ports settings are not configurable.The Matrix also requires ports 512 and 1300 to be opened.Broadcast Messages
Panel discovery is performed using broadcast messages from CPU card of the Matrix. Panels must be on the same LAN as the matrix CPU card to receive the auto-discovery messagePanels that are on the WAN or Internet will not receive these messages and so must be manually configured to log in with the (external) IP Address of the required IVC-32 card.CAN'T FIND YOUR ANSWER? CLICK HERE TO CONTACT SUPPORT
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