Matrix: How do I reset an EHX v8.0 (or later) frame to its default IP address?

To set up a new Eclipse HX-Omega, Eclipse HX-Median or Eclipse HX-Delta matrix:
1) Reset the matrix to the factory default IP address (169.254.0.100):
The default IP address is a link local IP address. This means that the PC is connected directly to the matrix using an Ethernet cable, and communicates with the rack in DHCP mode. When the rack's IP configuration is defaulted back to the above link local address it also defaults to DHCP enabled.
2) The matrix is fitted with two CPU cards, in a master and slave relationship. Remove the slave CPU card.


3) Press and hold the ENG and FULL RESET front panel buttons simultaneously
(bottom of card). KEEP them pressed and then press & release the RESET button (top of card) on the master CPU card. Wait for the OK LED to start flashing then release the ENG & FULL buttons
4) Replace the slave card
5) Ensure that the matrix and the EHX PC are connected using an Ethernet connection, either directly or over a network.
9) Configure / set the Ethernet connection on the EHX PC to DHCP mode, then create a configuration with
the factory default IP address.
10) Download the complete configuration map to the matrix, using the factory default IP address.
Clear-Com recommends that once you have established an intial connection the to matrix using the default IP address 169.x.x.x,. You change the Matrix IP address to a Static / Fixed IP address





















CAN'T FIND YOUR ANSWER? CLICK HERE TO CONTACT SUPPORT


This solution was provided to you by Clear-Com via a question submitted to us by customers like you. If your question wasn’t answered, you need help or you have a recommended solution for our database, please send us an email at support@clearcom.com

The information on this page is owned by Clear-Com and constitutes Clear-Com’s confidential and proprietary information, may be used solely for purposes related to the furtherance of Clear-Com’ business and shall not be disclosed, distributed, copied or disseminated without Clear-Com’s prior written consent. Click Here for Clear-Com's privacy statement.