Matrix: Can I download rack or panel firmware to multiple frames at the same time using EHX v7.1 firmware updater screen

EHX v7.1 software incorporates an updated / improved workflow firmware updater GUI.  The new firmware updater GUI allows the user to initiate firmware updates to multiple frames simultaneously and allows updates to the new Delta frame.  The user will see their frame in the lower section of the updater, menu selections to pick a certain frame type / show all connected frames and a status bar to show the firmware file download status to the frame.  The frame icon has a check mark option to verify the download process, a successfully firmware download to the frame will turn the frame icon "Green". 

As in previous versions of EHX and ECS the user will need access to the firmware DVDs in order to initiate a firmware update to the frame / frames. 


This solution was provided to you by Clear-Com via a question submitted to us by customers like you. If your question wasn’t answered, you need help or you have a recommended solution for our database, please send us an email at

The information on this page is owned by Clear-Com and constitutes Clear-Com’s confidential and proprietary information, may be used solely for purposes related to the furtherance of Clear-Com’ business and shall not be disclosed, distributed, copied or disseminated without Clear-Com’s prior written consent. Click Here for Clear-Com's privacy statement.