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If a customer manually imports the SDP file into EHX for RX steam . Please follow this rule:

the RX SDP needs to have unique session ID.,

The 'o' field and the 's' field should be unique in the SDP

The same session ID can result in the audio stream not being decoded and the EHX event logs show error message: TIME OUT-BACH respones is slow

Using EHX, check the SDP viewer--configured-Rx

Manual modification from the AoIP SDP editor window:

See How to Interpret the SMPTE2110 SDP File Generated by EHX , for details on SDP file content

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