Matrix: Remote Partyline turn around not working (EHX v14.1)
We have two Eclipse matrices linked via fibre,
We have set Partyline turn around on a number of local and remote 4wire ports
These 4wire ports are also placed as permanent members in a couple of Partylines , to allow users to hear the PL only and others to hear the 4wire incoming audio via the PL turn around option
We have noticed that we can hear the input of the local 4wires via thier local PL turn atound, but not the 4wire input from the remote PL turn around ports
Solution:
Confirmed a Remote 4wire port with Partyline turn around enabled does not work , this is standard operation
If you listen the remote 4wire port directly then you will hear the PL turn around incoming audio
Summary :
Local panels , can hear when the 4wire port with PL -turnaround enabled and is placed into a partyline can hear , when someone talks to the 4wire port
Remote panels cannot hear if they listen to the same partyline
Remote panels CAN hear if they listen to the 4wire directly
One work around is to use a stacked key for the remote panels when listening to a remote PL which has the 4wire attached
On the Remote matrix configure the panel keys using a stacked listen key to the PL
on the local matrix configure the Global PL as per normal