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Does the system allow the partner to add more than one subscription to their account
Partner has issues updating card details of new subscriptions
End user or Partner wants to upgrade their plan from Essential to Premium, or downgrade from Premium to Essential
Save and restore Gen-IC instance configurations such as roles, assignments, etc
How to change the credit card on file for a Gen-IC subscription
SkyPort: How to find Invoice History
Looking at the LQ CCM, how to tell which Gen-IC instance it is connected to?
Gen-IC Password
SkyPort: How does a workspace admin/owner add LQ to a Gen-IC instance when they are not the account owner
Looking at the Gen-IC CCM, how do I tell which LQ device it is connected to
Will end users be able to configure their Gen-IC’s CCM instance through their browser in the same way as they currently do for a physical LQ?
Does a Gen-IC instance keep it's configuration when moved to a different region?
How to move a Gen-IC instance to another geographical region
Can the Partner/end user change the IP port settings to comply with their IT requirements, if so then how?
Since I can't move a Gen-IC instance that is running to a new workspace who needs to start the instance and how?
Can I change the name and location of a Gen-IC instance
End User wants to temporarily add more virtual client users for an event
How do I take a snapshot of my Gen-IC instance for support?
How do I register my LQ device to Gen-IC
Some CCM instances are recognized by Chrome as dangerous sites
GEN-IC : Delay in restoring a link group after Gen-IC port change
GEN-IC : what version of LQ firmware is needed to register to the GEN-IC system
Create New Gen-IC Solution
Do you need a Station-IC license on your PC/MAC when connecting to Gen-IC?
Station-IC in Demo Mode when connecting to Gen-IC
GEN-IC: Subscription reminders
SkyPort: "No Data Available “ error banner when trying to purchase a GEN-IC instance
GEN-IC: I can't add a Workspace Owner
SkyPort : As a Skyport admin: I cannot create a workspace and do invitations.
GEN-IC : Connecting Matrix to LQ to GEN-IC questions
GEN-IC : what TCP/UDP ports do I need to open to connect LQ to GEN-IC
Gen-IC 1.1: Roll-Out Feb 2025
GEN-IC: How to manage intermittent / choppy audio
Skyport: Gen-IC Account Owner not able to create Workspace
GEN-IC: Skyport Account Admin not able to purchase subscription
Gen-IC - Common reasons why Cloud and Hardware sides of a system are disconnected
Gen-IC: IP Addresses to Whitelist, SkyPort Data Centers and GCP Region They Live In
Skyport password changes 28-Oct-2025
SkyPort : Not able to change a User Admin rights to become a Workspace Owner
Skyport: Assigning Workspace to a user
SkyPort v1.5 Quick Start Guide (QSG)
Skyport: How do I migrate my email address to my corporate Microsoft email
GEN-IC: GEN-IC instance update request
Gen-IC :Does an LQ connected to GEN-IC share the same channels
SkyPort: what happens when i reset my GEN-IC instance
Skyport: GEN-IC DEMO Workspace Management
SkyPort: DNS Error in SkyPort When Opening Gen-IC Instance
Gen-IC : What is the bandwidth requirement from LQ to Gen-IC
Gen-IC: Moving Instance and LQ Device Into a Workspace

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SkyPort v1.5 Quick Start Guide (QSG)

SkyPort v1.5 Quick Start Guide (QSG)

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Platform

SkyPort

Subject

Apr 24, 2026

SkyPort v1.5 Quick Start Guide (QSG) April 2026

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