AES67: PTP issues Alcatel‑Lucent OmniSwitch 6860
Customer is getting PTP errors when using an Alcatel‑Lucent OmniSwitch 6860 with IPT and an Arcadia base.
Jan 21, 2026 This ticket is still being worked on with the customer.
however an extract from the Alcatel‑Lucent OmniSwitch PTP white paper states
We have asked the customer to check the following
They are running the latest firmware that supports Transparent Clock mode on their switch
read through : https://service.shure.com/articles/en_US/Knowledge/Dante-Switch-Configuration
as it provides a good set of troubleshooting steps
Assuming the basics have been covered regarding setting up the AES67 network on its on set of dedicated switches or VLAN
see https://clear-com.atlassian.net/wiki/spaces/SF/pages/4355260421
see https://clear-com.atlassian.net/wiki/spaces/SF/pages/2672001025
Arcadia is in PTP leader mode
Arcadia management LAN #1 is set with fixed IP address
Arcadia AES67 LAN #2 is set with fixed IP Address and on its own VLAN
less than 3 switch hopes
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