LQ: Loss of audio after several days
Some recent reports of audio being lost between IPA and LQ (IVC) connections ,normally after 45-50 days of being continuously connected
This was fixed in the LQ 5.1.23 for an audio buffer problem
We advice all customers using LQ’s that have a IVC connection to any of the following
Eclipse Matrices (IVC-32 or E-IPA)
Arcadia
Helixnet HMS
GEN-IC
To upgrade to LQ v5.1.23 or later (visit LQ software page) https://www.clearcom.com/Download-Center/Product-Resources/productId/14586/contentTypeId/7