Skyport password changes 28-Oct-2025

SkyPort

changes to passwords

Clear-Com SkyPort’s password policy which will take effect on October 28th, 2025.

What's Changing?

We are implementing a stronger password policy to better protect your account. All passwords will need to meet these requirements:

• At least 8 characters long

• Contains at least one uppercase letter (A-Z)

• Contains at least one lowercase letter (a-z)

• Contains at least one number (0-9)

Action Required

If You are Currently Logged In:

1. Navigate to Account Details (Account Settings)

2. Enter your new password in the Password field

3. Re-enter it in the Re-type Password field

4. Click Submit

If You are Logged Out:

1. Go to the sign-in page

2. Click "Trouble signing in?"

3. Follow the password reset process

4. Create a new password that meets the requirements above

Important Notes:

• This only applies to email/password accounts. If you sign in using your Google, Apple, or Microsoft credentials no action is needed.

• These new requirements will be automatically enforced on October 28th 2025.

• Updating your password now ensures uninterrupted access to your account.