Arcadia : IVC Direct connections overview
Solution date Jul 30, 2025 : Using Arcadia R4 release
This article provides an overview of IV direct connections to an Arcadia
When connecting IV direct (IVC directs) one unit is the VOIP caller and the other is the receiver
Panels and LQs by design are VOIP callers when connecting to Arcadia or Eclipse Matrix
Using Arcadia R4 firmware the TCP/UDP port used to by the Arcadia to receive audio from the other Clear-Com VOIP Caller device is fixed at 6002
Arcadia to LQ
USING FIXED TCP/UDP PORT 6002
Arcadia CCM | LQ CCM |
|---|---|
make sure to select Signalling option
|
Create IV Direct connection to Arcadia host == Arcadia management IP address host port == 6002 (fixed TCP/UDP port in R4 )
|
set user name and password
| IV Port settings = user name and password as per Arcadia setp |
ARCADIA TO V-IRISx PANEL IV DIRECT CONNECTION
USING FIXED TCP/UDP PORT 6002
Arcadia CCM | Panel <local Menu> settings |
|---|---|
Create Key panel port
set user name and password
|
|
Create a Role for the physical panel to log into
| On the intercom panel select Local Menu --> IP Setup --> Net Setup menu
******If DHCP Enabled is selected then the only options to setup are:
******If DHCP Disabled is selected then setup the following parameters:
User ID: to match the value in Arcadia Password : to match the value in Arcadia |
Arcadia to Arcadia IV direct
one Arcadia unit must set to VOIP caller
(either end can be set at VOIP caller BUT only one end)
USING FIXED TCP/UDP PORT 6002
Arcadia #1 | Arcadia #2 (VOIP CALLER) |
|---|---|
Create IV direct (no signaling)
| Create IV direct (no signaling)
|
set user name and password
| Set VOIP caller set user name and password to match Arcadia # 1 Remote IP address == Arcadia #1 Management LAN IP Address port == 6002 (fixed TCP/UDP port)
|
Arcadia to Eclipse Matrix E-IPA card IV Direct
E-IPA card LAN 1 (Admin/ IVC )
USING FIXED TCP/UDP PORT 6002
Arcadia | Eclipse Matrix (VOIP CALLER) |
|---|---|
Create IV direct (no signaling)
| Create IV direct port on E-IPA card
|
set user name and password
| Set VOIP caller set user name and password to match Arcadia Remote IP address == Arcadia Management LAN IP Address port == 6002 (fixed TCP/UDP port)
|
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