Agent-IC makes 'chipmunk' sounds on the Huawei Mate30 PRO phone while using certain Bluetooth headsets

We have found, while using the Agent-IC mobile client, certain Bluetooth headsets, such as BOSS, and B&O, appear to make ‘chipmunk’ sounds while connected to the Huawei Mate30 PRO phone. The problem lies with the phone’s audio driver and Bluetooth headset and not with the Agent-IC app.

 

CAN'T FIND YOUR ANSWER? CLICK HERE TO CONTACT SUPPORT


This solution was provided to you by Clear-Com via a question submitted to us by customers like you. If your question wasn’t answered, you need help or you have a recommended solution for our database, please send us an email at support@clearcom.com

The information on this page is owned by Clear-Com and constitutes Clear-Com’s confidential and proprietary information, may be used solely for purposes related to the furtherance of Clear-Com’ business and shall not be disclosed, distributed, copied or disseminated without Clear-Com’s prior written consent. Click Here for Clear-Com's privacy statement.