Matrix: : Remote log out of Agent-IC / Station-IC users
Following the release of EHX v13.1
The EHX PC Admin can now remotely log out Agent-IC / Station-IC users and even intercom panels users who are using ROLES
If you click on the 3 dots in highlighted green, you can end individual Role sessions
If you click on the END All Role sessions highlighted in red, you can end all Role sessions
In the EHX event log you will see a message when a role session has been ended by the EHX PC admin person
Example event log message : "HCI: Connection disconnect Request received for panel 10 from 10.50.16.239"
with 10.50.16.238 being the IP address of the EHX PC
Related content
CAN'T FIND YOUR ANSWER? CLICK HERE TO CONTACT SUPPORT
This solution was provided by Clear-Com via a question submitted to us by customers like you. If you wish to share with us a new solution or update an old one, please follow this link..
The information on this page is owned by Clear-Com and constitutes Clear-Com’s confidential and proprietary information, may be used solely for purposes related to the furtherance of Clear-Com’ business and shall not be disclosed, distributed, copied or disseminated without Clear-Com’s prior written consent. Click Here for Clear-Com's privacy statement.