GEN-IC: Skyport Account Admin not able to purchase subscription
Subject
Skyport Account Admin not able to purchase GEN-IC subscription
Description/Additional Context
As a Clear-Conm dealer we have been approved to sale GEN-IC and have sold our first GEN-IC subscription
We have setup our technical sales mangers and engineers as account ADMINs, but they are not able to purchase GEN-IC subscriptions when they log into the our company Skyport account
Solution
As part of the approval process, the Clear-Com dealer / partner must nominate one member of their team to be named as the SkyPort Account OWNER
The named Account OWNER must be the first person to purchase a GEN-IC subscription
After this any account ADMIN users can purchase a GEN-IC subscriptions
The Account Owner should also purchase the FOC partner dashboard option.
To allow account owner and account admins to create and manage workspaces
Platform
SkyPort
Public or Internal
Public Article
Support or Engineering Solution
Solution for Support
See also Skyport: Gen-IC Account Owner not able to create Workspace
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