/
Matrix: IVC dropped lines

Matrix: IVC dropped lines

If your IVC connection to LQ and IP directs / trunks drop and stopped working for some reason, normally a timeout is the reason.

 

You can reset the IP data link by selecting the IPA (IVC mode) or IVC-32 card in the IP panels page and select restart blocked connections buttons.

 

The Restart Blocked Connections button at the bottom of the Diagnostics screen is used to
restart a call initiated using IP directs and trunks.

 

 

also see FAQ : How to Re-Start IVC Card Trunk / Direct Connections After Network Outage

 

CAN'T FIND YOUR ANSWER? CLICK HERE TO CONTACT SUPPORT

This solution was provided by Clear-Com via a question submitted to us by customers like you. If you wish to share with us a new solution or update an old one, please follow this link..

The information on this page is owned by Clear-Com and constitutes Clear-Com’s confidential and proprietary information, may be used solely for purposes related to the furtherance of Clear-Com’ business and shall not be disclosed, distributed, copied or disseminated without Clear-Com’s prior written consent. Click Here for Clear-Com's privacy statement.