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Eclipse Error "E-IVC 32 FPGA VERSION UNSUPPORTED"

Eclipse Error "E-IVC 32 FPGA VERSION UNSUPPORTED"

Question : A few minutes after the matrix is powered on, the Master and S1 indicators on the backup CPU card light up, and the LED screen on the main CPU card scrolls "E-IVC 32 FPGA VERSION UNSUPPORTED". the matrix has an alarm sound and automatically switches to the CPU standby card, and then the other cards return to normal.

Answer : If you see this phenomenon, you should check the battery on all CPU cards is more than 2.5v.

If the battery voltage is normal, you can further check the L25 inductor on the CPU cards.

See internal FAQ :  https://clear-com.atlassian.net/l/cp/VoRKeJY5

 

Fault video as follows:

 

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