FSII-BP19-X4-O2 showing "CHARGE ERROR"

 

FSII BP - O2 version is showing charge error on the screen when a USB cable is plugged into it

This error shows up when AA Batteries are used on the FSII BP and power is detected on USB and turns the beltpack on but no “Clear-Com” data connection is detected, i.e. BP does not see a FSII-BASE-II or an Arcadia at the other end.

If you connect USB to a computer or any other powered USB port while the BP is turned off,  the BP will turn on and show this error.

This is the normal behaviour of our O2 versions when connected to a base in the off position, and we can advise our customers to turn ON the FSII BP packs before connecting to a base or computer USB port for registration to avoid triggering the alert.

 

CAN'T FIND YOUR ANSWER? CLICK HERE TO CONTACT SUPPORT


This solution was provided by Clear-Com via a question submitted to us by customers like you. If you wish to share with us a new solution or update an old one, please follow this link..


The information on this page is owned by Clear-Com and constitutes Clear-Com’s confidential and proprietary information, may be used solely for purposes related to the furtherance of Clear-Com’ business and shall not be disclosed, distributed, copied or disseminated without Clear-Com’s prior written consent. Click Here for Clear-Com's privacy statement.