Agent IC: Upcoming support for iPhone 14

November 4th, 2022

Apple has recently started to ship the iPhone 14.

Unfortunately we have discovered that the current version 2.9 of Agent-IC iOS does have issues being run on iPhone 14.

To address these issues we are forced to update underlying software development tools used for Agent-IC iOS and with that depreciate support for older iOS versions (currently expected to be iOS 9 and 10 and iPhone 4s, 5 and 5c and older - subject to changes) in order to gain support for the new and future devices. This updated software development tools are quite intrusive and will take time to implement and validate for release.

Currently we estimate a new version of Agent-IC iOS to be available early in the new year.

We sincerely apologize for the inconvenience and will work at getting this update released as soon as possible.

This article will be updated as this develops.

Viable Work-Arounds

  1. Use a wired headset (headphone(s) with mic) or bluetooth device (headphone(s) and mic) to pass audio through iPhone14 to device. 
  2. If this is an issue of volume (IE: your company replaced everyone's phones with iPhone 14), please contact your most recent Applications Engineering contact. 


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