/
HelixNet: Can HelixNet be deployed on Layer 3 routed networks?

HelixNet: Can HelixNet be deployed on Layer 3 routed networks?

By ernie addow
Aug 14, 2019


Yes, HelixNet predominantly uses Unicast and can be deployed on routed networks with the following exceptions:

  1. Link by Name
    HelixNet utilizes multicast mDNS to advertise and link by device names. Without multicast capabilities on the network the workaround is that HelixNet endpoints will need to be paired by entering the IP address of the main station the unit needs to connect to for the initial pairing/linking of the endpoint. Unless the main station changes IP addresses, the user stations will connect always to the main station thereafter.

2. HRM / HMS Expansion Mode
Multiple HRM and/or HMS units can be linked to allow for more than 4 keysets for a single user. The Expansion mode relies on the use of multicast and mDNS. Without network support this feature will not be available.

Related content

CAN'T FIND YOUR ANSWER? CLICK HERE TO CONTACT SUPPORT

This solution was provided by Clear-Com via a question submitted to us by customers like you. If you wish to share with us a new solution or update an old one, please follow this link..

The information on this page is owned by Clear-Com and constitutes Clear-Com’s confidential and proprietary information, may be used solely for purposes related to the furtherance of Clear-Com’ business and shall not be disclosed, distributed, copied or disseminated without Clear-Com’s prior written consent. Click Here for Clear-Com's privacy statement.